{"id":1496,"date":"2026-04-13T20:08:20","date_gmt":"2026-04-13T20:08:20","guid":{"rendered":"https:\/\/dukhoonrm.com\/?page_id=1496"},"modified":"2026-04-13T20:08:22","modified_gmt":"2026-04-13T20:08:22","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/dukhoonrm.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n

Welcome to Dukhoon By RM.<\/strong> By accessing this website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.<\/p>\n\n\n\n

1. General Conditions<\/h3>\n\n\n\n

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence. We reserve the right to refuse service to anyone for any reason at any time.<\/p>\n\n\n\n

2. Products and Pricing<\/h3>\n\n\n\n
    \n
  • Accuracy:<\/strong> We strive to display the colors and images of our products (Incense, Oud, Perfumes, etc.) as accurately as possible. However, we cannot guarantee that your monitor’s display will be 100% accurate.<\/li>\n\n\n\n
  • Pricing:<\/strong> Prices for our products are subject to change without notice.<\/li>\n\n\n\n
  • Availability:<\/strong> Certain products may be available exclusively online through the website and may have limited quantities.<\/li>\n<\/ul>\n\n\n\n

    3. Shipping and Delivery<\/h3>\n\n\n\n
      \n
    • Processing:<\/strong> Orders are processed within [Insert Days, e.g., 1-3] business days.<\/li>\n\n\n\n
    • Shipping:<\/strong> Delivery times depend on your location. Dukhoon By RM<\/strong> is not responsible for delays caused by customs or local postal services.<\/li>\n<\/ul>\n\n\n\n

      4. Returns and Refunds<\/h3>\n\n\n\n
        \n
      • Hygiene Policy:<\/strong> Due to the nature of our products (Oud Oils, Sprays, and Perfumes), we cannot accept returns on opened or used items for hygiene and safety reasons.<\/li>\n\n\n\n
      • Damages:<\/strong> If you receive a damaged item, please contact us via WhatsApp (+971521963327) within 24 hours of delivery with photographic evidence for a replacement or refund.<\/li>\n<\/ul>\n\n\n\n

        5. Intellectual Property<\/h3>\n\n\n\n

        All content on this site, including the Dukhoon By RM<\/strong> logo, images, and text, is the property of the brand and protected by international copyright laws. Unauthorized use of our brand assets is strictly prohibited.<\/p>\n\n\n\n

        6. User Conduct<\/h3>\n\n\n\n

        You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.<\/p>\n\n\n\n

        7. Governing Law<\/h3>\n\n\n\n

        These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates<\/strong>.<\/p>\n\n\n\n

        8. Contact Information<\/h3>\n\n\n\n

        Questions about the Terms of Service should be sent to us via:<\/p>\n\n\n\n

          \n
        • WhatsApp:<\/strong> +971521963327<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1496","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dukhoonrm.com\/en\/wp-json\/wp\/v2\/pages\/1496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dukhoonrm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dukhoonrm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dukhoonrm.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dukhoonrm.com\/en\/wp-json\/wp\/v2\/comments?post=1496"}],"version-history":[{"count":1,"href":"https:\/\/dukhoonrm.com\/en\/wp-json\/wp\/v2\/pages\/1496\/revisions"}],"predecessor-version":[{"id":1497,"href":"https:\/\/dukhoonrm.com\/en\/wp-json\/wp\/v2\/pages\/1496\/revisions\/1497"}],"wp:attachment":[{"href":"https:\/\/dukhoonrm.com\/en\/wp-json\/wp\/v2\/media?parent=1496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}